Launching and managing an Accountable Care Organization (ACO) takes more than strategy, it requires commitment, transparency, and the right infrastructure to keep physicians aligned over time.

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In this episode, Sally Engelman, Vice President of Growth, is joined by Harriett Flowers, Co-founder and Chief Strategy Officer at BridgepointMD, to discuss what it really takes to build a strong foundation for ACO success.

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Drawing on her experience leading an MSO for ACOs, Harriet shares how to engage specialists, manage expectations, and create systems that support quality, cost, and access.

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By fostering collaboration, sharing transparent data, and developing new skills around total cost of care, leaders can help physicians navigate value-based care with confidence. Harriett’s insights reveal what healthcare organizations wish they knew before launching an ACO, and how to sustain success long term.