Leveraging Data to Improve Cost Performance

Reducing total cost of care isn’t just about cutting expenses, it’s about equipping physicians with the data, tools, and insights they need to make smarter decisions across the entire patient journey.

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In this episode of Bridging the Gap, Sally Engelman, Vice President of Growth at BridgePointMD, is joined again by Co-founder and Chief Strategy Officer, Harriett Flowers, to explore how ACOs can empower physicians to drive meaningful cost performance.

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Harriett explains why physicians sit at the center of cost transformation and how ACOs can use comprehensive claims data, ADT feeds, and real-time notifications to give clinicians visibility into care delivered outside their own practice. She shares how this transparency helps physicians identify high-value referral patterns, intervene earlier, and guide patients toward the right care settings.

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From ranking preferred specialists to embedding actionable insights directly into the referral workflow, Harriett outlines practical ways ACOs can make data-driven decision-making seamless for clinicians. The discussion highlights how storytelling with data, turning dashboards into patient-level narratives, can reveal opportunities to reduce unnecessary utilization while maintaining quality outcomes.

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By bringing timely, comprehensive information into physicians’ hands, ACOs can bend the cost curve where it matters most, at the point of care.